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encryption FAQs

Why do you need to encrypt email?
Regular e-mail isn’t a private conversation and can be easily intercepted and read by unwanted parties. By law we are required to protect certain types of personal information but more importantly we believe it is simply a smarter way to do business.

In addition email encryption increases efficiencies by allowing the electronic transfer of sensitive information that has traditionally required slower manual delivery methods. E-mail encryption is one way we’re taking responsibility to protect your personal private information.

What kinds of information will be encrypted?
Our email encryption service will encrypt email that contains personal sensitive information such as:

  • Personal information, such as social security numbers
  • Financial information, such as account and credit card numbers
  • Personal Health Information

How will I get my encrypted messages?
When someone sends you an e-mail containing private information, then you may receive and open encrypted message via the following methods:

You will be asked to click on a link in the e-mail, which will connect you to our secure message center. There you will register a private password to retrieve and reply to your secure messages.

How will I get my encrypted messages?
When someone sends you an e-mail containing private information, then you may receive and open encrypted message via the following methods:

You will be asked to click on a link in the e-mail, which will connect you to our secure message center. There you will register a private password to retrieve and reply to your secure messages.
 

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